WOTC Optimization Lab #5: Stuck in 1996: WOTC Needs an Update

This optimization lab examines how the Work Opportunity Tax Credit program has remained largely unchanged since its original design and why modernization is increasingly necessary. Learners will explore how outdated rules, thresholds, and administrative processes limit the program’s effectiveness in today’s workforce environment. The video discusses how hiring practices, wage structures, and technology have evolved while WOTC has not, creating inefficiencies and missed opportunities. This lab also highlights the importance of employer feedback, data, and advocacy in driving meaningful updates to the program. By the end of this session, learners will understand why modernization matters and how informed stakeholders can help shape the future of WOTC.